Legal Information
This Legal Information page sets out the information that scoopkixa publishes about itself as the operator of a commercial website and as a provider of paid training services in the United Kingdom. It explains who is behind the website, how the business is registered, what you may and may not do with the material published here, how liability is allocated, and how disputes are resolved. It should be read together with the other policy documents listed below, all of which form part of the terms on which this website is made available to you.
1. Identity of the Website Operator and Its Role
The website is operated by scoopkixa. scoopkixa is the provider of the training services advertised on this site and the party responsible for the content published here. In practical terms, that means scoopkixa decides what is taught, how courses are delivered and assessed, who may enrol, how bookings and payments are accepted, and how complaints are handled.
scoopkixa delivers specialised, commercially operated training courses focused on live production decks and control rooms. The curriculum covers multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions. Training is offered to individuals and to organisations, and may take place at our own training facilities, at a client's premises, or alongside a live production where a crew has agreed to be observed and instructed.
Where this page says "we", "us", "our" or "the operator", it means scoopkixa. Where it says "you", it means anyone who visits the website, submits the contact form, or books and attends a course. Nothing on this page is intended to remove or reduce a right that a consumer enjoys under mandatory United Kingdom law, and if any wording here appears to conflict with such a right, the statutory right prevails.
2. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives
The following identifiers are published so that you can verify who you are dealing with and so that the business can be identified correctly on invoices, contracts and in formal correspondence. They are the non-contact legal identifiers for the operator of this website.
- Company Name: scoopkixa
- Legal Form: private limited company
- Place of Registration: England and Wales
- Company Registration Number: 02867466
- VAT Registration Number: GB 645 085 923
- Registered Office Address: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom
United Kingdom company law requires a limited company to display its registered name, its registered number, its place of registration and the address of its registered office on its websites and in its business letters and order forms. Value Added Tax law separately requires a VAT-registered business that offers goods or services online to show its VAT number on the website. The Electronic Commerce (EC Directive) Regulations 2002 additionally require an online service provider to give its name, a geographic address and a direct means of electronic contact. The details listed above are published to meet those obligations.
Filings about the company — including the appointment and resignation of directors, changes of registered office, the confirmation statement and the annual accounts — are made to the registrar of companies and are open to public inspection. Those filings are updated whenever the company changes, and the public register is the authoritative record if any detail reproduced on this page ever falls out of step with it.
Licences and permits: delivering training in live production, multi-camera switching, real-time video operation and streaming management does not, by itself, require a sector-specific licence in the United Kingdom. Where a course takes place inside a licensed or otherwise regulated environment, such as a venue, a studio, a stadium or a broadcast facility operated by a third party, the host organisation's own licences, insurance and risk assessments apply alongside ours. Wherever a production activity requires authorisation from a broadcasting or communications regulator, that authorisation is held by the broadcaster, platform or production company concerned, not by us. Any equipment used during training is used in accordance with the manufacturer's instructions and with the health and safety arrangements agreed for the session.
Responsible representatives: the people who represent the company before the public, sign its contracts and take responsibility for its public statements are its directors. Their names, service addresses and dates of appointment are recorded at Companies House and are available for public inspection; because those records change whenever the board changes, this page does not reproduce them. Editorial responsibility for this website, including the accuracy of the material published in this legal notice, rests with the directors of scoopkixa.
3. Registered Office and Available Contact Details
Our registered office is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom. The registered office is the address for formal, statutory and legal correspondence, including service of court documents. Post sent there is not monitored continuously, so please do not use it for time-critical matters such as a course that begins the following morning.
For everyday enquiries you can reach us by email at [email protected] or by telephone on 01494 671234. The website also has a Contacts page with a short enquiry form that you may use if you prefer not to write to us directly. We ask that you use one of these routes rather than approaching individual trainers, so that your enquiry is logged and answered by the person best placed to help.
When you submit an enquiry through the contact form, you are asked for your own contact details, such as your name, email address and a short description of your requirement. That information is used only to respond to your enquiry, to prepare a quotation, and to keep a record of the correspondence. It is handled in accordance with the Privacy Policy described further down this page. Enquiries may be retained for as long as is necessary to deal with the request and to meet our accounting and record-keeping obligations.
A cookie banner appears across the site so that you can decide which non-essential cookies, if any, you wish to accept. The banner explains the difference between strictly necessary cookies, which are required for the site to function, and optional cookies used for measurement or improvement. You can change your choice at any time, and you can also manage cookies through your browser settings.
Please note that scoopkixa will never ask you for your payment card details, your online banking password or a one-time security code by email or over the telephone. If you receive a message that appears to come from us and asks for that kind of information, treat it as fraudulent and report it to us using the contact details above.
4. Purpose, Scope and Intended Audience of the Website
This website exists to describe training that is available, to allow prospective participants to compare courses, and to make it possible to enquire about or book a place. It is an information and booking service, not a broadcaster, publisher or marketplace, and it does not host content uploaded by visitors.
The intended audience includes media professionals who want to formalise or extend their skills, production technicians moving into control room roles, aspiring broadcasters, students of film, television and media production, corporate communications and in-house video teams, and organisations that run live events, conferences, worship services, sports coverage or streaming channels and want their staff trained to a consistent standard. The content is written primarily for users in the United Kingdom, but enquiries from outside the United Kingdom are welcome where the course format and any travel arrangements make that practical.
The scope of the website is limited to information about training and related services. Nothing published here constitutes technical certification on behalf of an equipment manufacturer, legal advice, health and safety advice for a specific production, financial advice, or a guarantee that a particular job, contract or broadcast opportunity will follow from completing a course. Course outlines, timetables and equipment lists are indicative and may be adjusted to reflect the facilities available, the needs of the group, or changes in production technology.
5. Rules for Access to and Acceptable Use of the Website
You may browse this website, print individual pages for your own reference and use the contact form to make a genuine enquiry. Beyond that, access is granted on the following conditions, and by using the site you agree to observe them.
- Do not attempt to gain unauthorised access to the website, its server, its administration area or any connected system, and do not probe, scan or test its security or configuration.
- Do not use automated tools to crawl, scrape, harvest or bulk-download content, and do not place an unreasonable load on the site.
- Do not submit material that is unlawful, misleading, defamatory, threatening, discriminatory, obscene or in breach of anyone's confidentiality or intellectual property rights.
- Do not impersonate scoopkixa, its staff, another user or any other person, and do not misrepresent your connection with any organisation.
- Do not use the site or the contact form to send unsolicited advertising, chain messages, malware or links to harmful material.
- Do not copy, reproduce or republish substantial parts of the site, including course descriptions and teaching material, and do not use the content to develop or train competing products or automated systems.
We may suspend, restrict or withdraw access to the website, or decline to accept an enquiry or booking, where we reasonably believe these rules have been broken, where we are required to do so by law, or where it is necessary to protect the site, our staff, our clients or other users. Where a booking has already been paid for and access is withdrawn for a reason attributable to us, the refund arrangements in the Payment and Refund Policy apply.
6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property
The design of this website, its text, its structure, its graphics and the course descriptions published on it are owned by scoopkixa or used under licence, and are protected by copyright, database and design rights under the law of England and Wales. The name scoopkixa, together with any logos, course names and straplines used on the site, are our trade marks or are used with the permission of their owners. Third-party product names, equipment names and platform names mentioned on the site belong to their respective owners and are referred to only to describe what is taught.
Permitted use is limited to personal, non-commercial reference and to the educational purposes directly connected with a course you have booked or are considering booking. You may quote short extracts with a clear attribution to this website, for example in a review or a training proposal. Reproduction, modification, adaptation, distribution, public display, resale or any other commercial exploitation of the content, in whole or in substantial part, requires our prior written consent.
Teaching material, slides, exercise files, project templates, assessments and handouts supplied to enrolled participants are governed by separate licence terms set out in the enrolment agreement or course terms. Those materials are normally licensed for the personal use of the named participant and may not be shared, uploaded to a shared drive, reproduced for colleagues or used to deliver training to others unless the licence expressly allows it. Passing off course material as your own, or using it to compete with us, is a breach of these terms and of our intellectual property rights.
If you believe that material published on this website infringes your rights, please contact us using the details in section 3, identify the material precisely, explain the basis of your claim and provide evidence of your ownership. We will acknowledge the complaint promptly, remove or disable access to the material where that is appropriate while we investigate, and respond with our conclusions.
7. Accuracy, Availability and Proportionate Limitations of Liability
We take reasonable care to keep the information on this website accurate and up to date. Course content, dates, prices, venues and equipment lists are, however, subject to change, and descriptions of practical exercises are necessarily simplified. Before booking, you should satisfy yourself that a course matches your needs; if you are unsure, ask us and we will confirm the position in writing.
We aim to keep the website available, but we do not promise uninterrupted or error-free access. The site may be unavailable during maintenance, during upgrades, or because of events outside our control such as network failures, power interruptions or the actions of hosting providers. Temporary unavailability does not affect any booking that has already been confirmed.
To the fullest extent permitted by law, and in proportion to the nature of the services we provide, we exclude liability for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings, loss of data or loss of goodwill arising from the use of this website or from reliance on its content. Our total liability in connection with a training course is limited to the fees paid for that course, and any liability in connection with use of the website that does not arise from a contract is limited to a reasonable sum.
Nothing in this section limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, and the statutory rights of consumers under the Consumer Rights Act 2015 in relation to services that are not performed with reasonable care and skill. If a course is not delivered with reasonable care and skill, you may be entitled to a repeat of the service or a price reduction, and a refund where a reduction is not adequate.
8. External Links and Third-Party Content
This website may occasionally refer to third-party websites, manufacturer documentation, software, platforms or streaming services that are relevant to the training we provide. Those references are offered for convenience and context only. We do not control third-party websites and we are not responsible for their content, availability, security, accuracy, or for the way they handle personal data.
Following a reference to a third-party site, or using third-party software or hardware during or after a course, is at your own risk and is governed by that provider's terms and privacy notices. A reference to a product, platform or supplier is not an endorsement, and it does not imply any commercial relationship beyond the practical need to teach the tools used in real production environments. If a link published here stops working or appears to point somewhere unexpected, please tell us so that we can review it.
9. Data Protection, UK GDPR and Cookies
Personal data is processed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. scoopkixa is the controller for the personal data collected through this website and in the course of delivering training. Data is collected only for specified, lawful purposes: answering enquiries, administering bookings and course records, issuing invoices, maintaining health and safety information where a practical session requires it, improving our services, and sending marketing communications where you have consented or where another lawful basis applies.
Depending on the circumstances, we rely on the performance of a contract (to deliver a course you have booked), compliance with legal obligations (such as tax and accounting records), legitimate interests (such as responding to enquiries, preventing fraud and improving our services), and consent (for optional cookies and, where required, for marketing).
You have the right to be informed, to access your data, to have inaccurate data corrected, to have data erased in defined circumstances, to restrict or object to processing, and to receive data you provided in a portable format. You also have the right to withdraw consent at any time where processing is based on consent; withdrawing consent does not affect processing carried out before withdrawal. Requests can be made using the contact details in section 3, and we will respond within the period allowed by law.
Cookies and similar technologies are used in line with the Privacy and Electronic Communications Regulations. The site-wide cookie banner records your choices and distinguishes between strictly necessary cookies, which support core functions such as security and form submission, and optional cookies, which are set only with your agreement. Data is retained only for as long as necessary for the purpose for which it was collected and to meet statutory retention periods, and appropriate technical and organisational measures are used to protect it. If you are not satisfied with how a data protection concern has been handled, you may complain to the Information Commissioner's Office.
10. Consumer Protection, Distance Selling and Refunds
As a commercial provider of training, scoopkixa complies with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and with the Consumer Rights Act 2015. Before a booking is confirmed you are given the information you need to make an informed decision, including a description of the course, the total price payable, the date and duration of the training, the arrangements for payment, and the applicable cancellation rights.
Where a contract is concluded at a distance, consumers normally benefit from a cancellation period of fourteen days from the date the contract is concluded. Because training courses are scheduled for a specific date, cancellation rights can be affected once a course has been fully delivered, and different arrangements may apply where a course is booked at short notice or is expressly agreed to begin within the cancellation period. The precise position, including how to cancel and what happens to fees already paid, is set out in the Payment and Refund Policy.
Prices are quoted in pounds sterling and include VAT where the business and the customer are both in the United Kingdom and the supply is taxable. Any additional charges that apply — for example, travel to a customer site, equipment hire or examination fees — are disclosed before you confirm a booking. Invoices are issued electronically and must be paid in accordance with the payment terms stated at the time of booking.
11. Cross-References to Other Legal and Policy Documents
This Legal Information page forms part of a set of documents that should be read together. The Privacy Policy explains in detail what personal data is collected, why it is collected, how long it is kept and what rights you have under the UK GDPR and the Data Protection Act 2018. The Cookie Policy explains the categories of cookies and similar technologies used on the site and how consent is obtained and withdrawn under the Privacy and Electronic Communications Regulations. The Terms and Conditions govern the contractual relationship between you and scoopkixa for both website use and course bookings, including the conduct expected during practical sessions. The Payment and Refund Policy sets out billing, cancellation, transfer, rescheduling and refund procedures, including any administrative charges that may apply.
Where a document deals specifically with a matter, that document governs that matter, and this page does not replace it. Where there is an inconsistency between an enrolment agreement signed by an organisation and these general documents, the negotiated agreement prevails to the extent of the inconsistency.
12. Applicable Law, Competent Courts and Consumer Dispute Rights
This website and all associated services are governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any dispute arising from the use of this website or from participation in a course.
Consumers resident in the United Kingdom keep all rights and remedies given to them by law, including their rights under the Consumer Rights Act 2015 and their right to bring proceedings in the courts of the part of the United Kingdom in which they live. Before starting proceedings, we ask that you raise the matter with us directly so that we have the opportunity to put it right. Alternative dispute resolution, such as mediation through a certified provider, is available and may be quicker and cheaper than litigation; using it is voluntary, and neither party is obliged to participate. Complaints about the handling of personal data may also be directed to the Information Commissioner's Office.
13. Complaints, Accessibility and Reasonable Adjustments
If something has gone wrong, please tell us promptly. A complaint should describe what happened, when it happened, what outcome you are seeking, and any booking reference or receipt that helps us identify you. We will acknowledge the complaint, investigate it fairly and respond within a reasonable period, and we will explain the reasons for our decision. Where a complaint is well founded, our normal remedy is to correct the problem, repeat part of the training at no extra cost, or make a partial or full refund in accordance with the Payment and Refund Policy.
We aim to make this website and our training accessible. If you need information in another format, extra time, a different seating or equipment arrangement, or any other reasonable adjustment so that you can take part in a session, tell us before the course date wherever possible and we will discuss what can be arranged. Requests that require changes to a studio, gallery or live production environment are considered case by case, because the safety and operational requirements of the host facility also apply.
14. Contact Route, Changes to This Page and Last-Updated Statement
Questions about this Legal Information page, requests for our full policy documents, and formal notices should be sent using the contact details in section 3, or by using the contact form on the Contacts page if you prefer. Please include enough detail for us to identify any booking or previous correspondence, and allow a reasonable time for a reply.
scoopkixa may update this page from time to time to reflect changes in the law, in our business practices, or in the way the website and our courses are operated. The current version applies from the date shown at the top of this page, and material changes will be highlighted here. Where a change affects a course you have already booked, the terms in force when your booking was confirmed continue to apply to that booking unless you agree otherwise. Continued use of the website after an update means that you accept the revised version. This page was last updated on 6 November 2026.